• WE ARE HERE TO HELP YOU !

    What is Mobidol service ?

    Mobidol is a weekly subscription service providing you with the best, exclusive, original games and ringtones for your smartphone.

    How is my Mobidol subscription charged ?

    You will be charged at the end of each subscription period by your carrier, charges will appear on your monthly phone bill or deducted from your pre-paid credit. The first billing period will start on the date of your initial subscription.

    How can I unsubscribe ?

    SMS

    Send STOP by SMS to 89365

    You will receive an SMS confirming your unsubscription​

    Call

    Call 03308080141

    and Select menu 1 "to unsubscribe now"

    You will receive an SMS confirming your unsubscription

    Your Mobile Phone

    Go to http://m.mobidol.co.uk & Log in

    Go to "My Account page"

    Go to "Cancel my subscription"

    Click on "Unsubscribe" and follow the instructions

    How Can I contact customer care representative ?

    All requests must include :

    The subject of the claim

    The name of the service concerned

    The mobile phone number & Carrier concerned

    Call Us

    Call 03308080141 and select menu 8
    « customer care representative »
    9am-5pm Monday to Friday

    (excluding UK bank holidays)